Privacy Policy

1. Introduction

AI Plus Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Plus platform and related services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Company information (company name, size, industry)
• Payment information (processed securely through Stripe)
• Communications with our support team

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our services:

• Device information (IP address, browser type, operating system)
• Usage patterns (features used, time spent, actions taken)
• Performance data (page load times, errors, crashes)
• Cookies and similar tracking technologies

2.3 Business Data

When you use our AI agents and analytics features, we process the data you provide to deliver our services. This may include business metrics, documents, and other information necessary for AI processing.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Train and improve our AI models (with your consent)
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to the sharing

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• SOC 2 Type II compliance

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• Object: Object to certain data processing activities

To exercise these rights, please contact us at privacy@aiplus.com.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses approved by the European Commission.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

11. Specific Regional Privacy Rights

California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.